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We offer a Range of Thule Key Services here at The Journey Centre. Please see below the different services we offer and click to expand to see the full details of each service.

 

 

No more fumbling around in the dark to find all the keys to match the locks on the different products.

Thule Key Matching Service

Makes life so much easier when adding or removing your equipment.

No more fumbling around in the dark to find all the keys to match the locks on the different products.

We can match all the keys and lock barrels FREE of CHARGE (using genuine Thule Barrels and Keys NOT COPIES) on Thule items purchased at the same time. Please request this service, as some customers prefer to retain the variation of numbers as additional security.

This offer represents a considerable saving should you decide to match them yourself at a later date! using the Thule 'One Key System'.

Whilst we will always attempt to match any of your existing numbers to products bought from us at a later date (or any other Thule products you may currently own) this is purely dependent upon our availability and stocks of specific numbers at the time, and cannot be guaranteed. Please contact us prior to ordering if you have any queries.

This key matching service offer is only available on the THULE range of products and excludes roof boxes

 

 

When buying any Thule product from The Journey Centre which have keys and locks included, we provide a FREE Life Time membership to our Lost Key Club. (Worth up to £29.99 if bought separately)

Lost Key Club

FREE MEMBERSHIP

When buying any Thule product from The Journey Centre which have keys and locks included, we provide a FREE Life Time membership to our Lost Key Club. (Worth up to £29.99 if bought separately)

Members of the club are provided with an exclusive key fob for which to attach your keys. This has our web site address imprinted on it requesting the finder to return them to us, informing them that they will receive a reward for their efforts!

To activate your membership, simply complete the registration form following your purchase, advising us of your key numbers (usually printed on the key and/or the barrels) along with your personal details.

If you have other keys that you intend to attach to your key fob, please include those and we will record them for you.

HOW DOES IT WORK

When we receive notification from the finder of your keys, you will be immediately advised. Should you wish to claim them back we will require a payment of £15 for their return, which we will pass on to the finder as his reward once we have received the keys.

JOURNEY CENTRE LOST KEY CLUB FORM


FOUND SOME KEYS? – HERE’S HOW TO CLAIM YOUR REWARD…

Please contact us by telephone 01709 835600 or email sales@thejourneycentre.co.uk advising us of the location where you found the key fob and any numbers that appear on all the keys attached, and we will check our members register to identify the owner.

On the assumption that the owner will be delighted to learn of your find when we contact them, and confirms they want them returning, and have paid the reward fee, we will advise you how to safely send these back to us.

Upon their receipt we will be pleased to send you a Marks and Spencer voucher to the value of £15 on behalf of the owner.

 

 

We are an appointed Thule Key Bank and hold genuine masters of all the Thule keys used for their products.

Thule Key Bank Dealer

We are an appointed Thule Key Bank Dealer and hold genuine masters of all the Thule keys used for their products.

Should you have lost your original keys, firstly, please identify the type of key you require as there are two variants....
1 - The earlier versions will have the key number engraved on the barrel which you can simply use to re-order.
2 - The later versions, for additional security, only have the key number engraved on the key and not the barrel.

Version 1
Please use our website to order the key number you require. Click Here

Version 2
Know your key number - please use our website to order a replacement Click Here

Don't know your key number - this is much more difficult to resolve and is very time consuming, as the only way to identify your key number is to physically test each key from our key bank until we establish the correct number. The standard charge for this service is £25 per product which will include one replacement key.
(e.g. if you have lost keys for both roof bars and a roof box, the total cost is 2 x £25)
Please contact us to arrange a booking appointment. (You may need to leave the products with us if they are not attached to your vehicle during busy periods)

To help in preventing this situation, why not join our Lost key Club?

Availability
Please call us to check availability if your need is urgent, as whilst we hold good stocks of all the variations of numbers for locks and barrels, during peak periods we may need to order them from Thule, in which case please allow up to 7 days for delivery. 

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