Thule Products – Key Matching Service

Key Matching

Makes life so much easier when adding or removing your equipment

No more fumbling around in the dark to find all the keys to match the locks on the different products.

We will match the keys to the lock barrels FREE of CHARGE when all your items are purchased together and at the same time, which represents a considerable saving should you decide to match them yourself at a later date! (see the Thule ‘One Key System’).

Whilst we will always attempt to match any of your existing numbers to products bought from us at a later date (or any other Thule products you may currently own) this is purely dependent upon our availability and stocks of specific numbers at the time, and cannot be guaranteed. Please contact us prior to ordering if you have any queries.

This key matching service offer is only available on the THULE range of products and excludes roof boxes

Lost Keys

The Journey Centre Lost Key Club

FREE MEMBERSHIP

When buying any product from The Journey Centre which have keys and locks included, we provide a FREE Life Time membership to our Lost Key Club. (Worth up to £29.99 if bought separately)

Members of the club are provided with an exclusive key fob for which to attach your keys. This has our web site address imprinted on it requesting the finder to return them to us, informing them that they will receive a reward for their efforts!

To activate your membership, simply complete the registration form on our web site following your purchase, advising us of your key numbers (usually printed on the key and/or the barrels) along with your personal details.

If you have other keys that you intend to attach to your key fob, please include those and we will record them for you.

HOW DOES IT WORK

When we receive notification from the finder of your keys, you will be immediately advised. Should you wish to claim them back we will require a payment of £15 for their return, which we will pass on to the finder as his reward once we have received the keys.

FOUND SOME KEYS? – HERE’S HOW TO CLAIM YOUR REWARD…

Please contact us by telephone 01709 835600 or email sales@thejourneycentre.co.uk advising us of the location where you found the key fob and any numbers that appear on all the keys attached, and we will check our members register to identify the owner.

On the assumption that the owner will be delighted to learn of your find when we contact them, and confirms they want them returning, and have paid the reward fee, we will advise you how to safely send these back to us.

Upon their receipt we will be pleased to send you a Marks and Spencer voucher to the value of £15 on behalf of the owner.

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